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Developers and QA engineers can use these predefined test values to simulate negative Disputes API responses in a sandbox while they develop and test their integration.
Test values are case-sensitive.

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Prerequisites

  • Access to the Disputes API sandbox.
  • Valid API credentials and authentication set up.
  • An HTTP client (for example, cURL, Postman, or your application).
For more information, see Set up accounts and environment.

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Simulate negative responses

  1. Pick the Disputes API operation and the error you want to test.
  2. Find the matching test value in the tables below and send a request that uses it in the path or query parameter.
  3. Confirm that the response and your integration’s behavior match the simulated error described in the table.

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List disputes

Use the query parameter in the request URL to simulate the negative responses. Endpoint: GET /v1/customer/disputes?disputed_transaction_id={TRANSACTION-ID}
Query parameterSimulated error response
/v1/customer/disputes?disputed_transaction_id=ERRDIS023FORBIDDEN
/v1/customer/disputes?disputed_transaction_id=ERRDIS024INVALID_RESOURCE_ID
/v1/customer/disputes?disputed_transaction_id=ERRDIS025NOT_ACCEPTABLE
/v1/customer/disputes?disputed_transaction_id=ERRDIS026UNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes?disputed_transaction_id=ERRDIS027RATE_LIMIT_REACHED
/v1/customer/disputes?disputed_transaction_id=ERRDIS028SERVICE_UNAVAILABLE
/v1/customer/disputes?disputed_transaction_id=ERRDIS029INTERNAL_SERVICE_ERROR
/v1/customer/disputes?disputed_transaction_id=ERRDIS030AUTHORIZATION_ERROR
/v1/customer/disputes?disputed_transaction_id=ERRDIS031VALIDATION_ERROR
(issue: DATE_CAN_NOT_BE_IN_FUTURE)
/v1/customer/disputes?disputed_transaction_id=ERRDIS032VALIDATION_ERROR
(issue: INVALID_PAGE_SIZE)
/v1/customer/disputes?disputed_transaction_id=ERRDIS033VALIDATION_ERROR
(issue: INVALID_START_TIME_FORMAT)
/v1/customer/disputes?disputed_transaction_id=ERRDIS034VALIDATION_ERROR
(issue: INVALID_START_TIME_RANGE)

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Show dispute details

Use the test values as path parameters to simulate the negative responses. Endpoint: GET /v1/customer/disputes/{ID}
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS015FORBIDDEN
/v1/customer/disputes/ERRDIS016INVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS017NOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS018UNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS019RATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS020SERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS021INTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS022AUTHORIZATION_ERROR

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Send message to other party

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/send-message
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS091/send-messageFORBIDDEN
/v1/customer/disputes/ERRDIS092/send-messageINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS093/send-messageNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS094/send-messageUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS095/send-messageRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS096/send-messageSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS097/send-messageINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS098/send-messageAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS099/send-messageUNPROCESSABLE_ENTITY

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Make offer to resolve dispute

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/make-offer
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS100/make-offerFORBIDDEN
/v1/customer/disputes/ERRDIS101/make-offerINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS102/make-offerNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS103/make-offerUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS104/make-offerRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS105/make-offerSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS106/make-offerINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS107/make-offerAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS108/make-offerUNPROCESSABLE_ENTITY

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Accept claim

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/accept-claim
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS051/accept-claimFORBIDDEN
/v1/customer/disputes/ERRDIS052/accept-claimINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS053/accept-claimNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS054/accept-claimUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS055/accept-claimRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS056/accept-claimSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS057/accept-claimINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS058/accept-claimAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS059/accept-claimUNPROCESSABLE_ENTITY
/v1/customer/disputes/ERRDIS060/accept-claimVALIDATION_ERROR
(issue: AMOUNT_SHOULD_NOT_BE_PASSED)
/v1/customer/disputes/ERRDIS061/accept-claimVALIDATION_ERROR
(issue: INSUFFICIENT_FUNDS)
/v1/customer/disputes/ERRDIS062/accept-claimVALIDATION_ERROR
(issue: INTANGIBLE_ITEM_CANNOT_BE_RETURNED)
/v1/customer/disputes/ERRDIS063/accept-claimVALIDATION_ERROR
(issue: INVALID_RETURN_SHIPPING_ADDRESS_FORMAT)
/v1/customer/disputes/ERRDIS064/accept-claimVALIDATION_ERROR
(issue: MISSING_RETURN_SHIPPING_ADDRESS)
/v1/customer/disputes/ERRDIS065/accept-claimUNPROCESSABLE_ENTITY

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Provide evidence

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/provide-evidence
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS035/provide-evidenceFORBIDDEN
/v1/customer/disputes/ERRDIS036/provide-evidenceINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS037/provide-evidenceNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS038/provide-evidenceUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS039/provide-evidenceRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS040/provide-evidenceSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS041/provide-evidenceINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS042/provide-evidenceAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS043/provide-evidenceUNPROCESSABLE_ENTITY
/v1/customer/disputes/ERRDIS044/provide-evidenceVALIDATION_ERROR
(issue: INVALID_EVIDENCE_FILE)
/v1/customer/disputes/ERRDIS045/provide-evidenceVALIDATION_ERROR
(issue: INVALID_EVIDENCE_TYPE_PROOF_OF_FULFILLMENT)
/v1/customer/disputes/ERRDIS046/provide-evidenceVALIDATION_ERROR
(issue: ITEM_ID_IS_MANDATORY_FOR_MULTIPLE_EVIDENCES)
/v1/customer/disputes/ERRDIS047/provide-evidenceVALIDATION_ERROR
(issue: MISSING_EVIDENCE_INFO)
/v1/customer/disputes/ERRDIS048/provide-evidenceVALIDATION_ERROR
(issue: MISSING_EVIDENCE_TYPE)
/v1/customer/disputes/ERRDIS049/provide-evidenceVALIDATION_ERROR
(issue: MISSING_REFUND_ID)
/v1/customer/disputes/ERRDIS050/provide-evidenceVALIDATION_ERROR
(issue: MISSING_TRACKING_INFO)

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Escalate dispute to claim

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/escalate
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS082/escalateFORBIDDEN
/v1/customer/disputes/ERRDIS083/escalateINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS084/escalateNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS085/escalateUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS086/escalateRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS087/escalateSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS088/escalateINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS089/escalateAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS090/escalateUNPROCESSABLE_ENTITY

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Appeal dispute

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/appeal
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS066/appealFORBIDDEN
/v1/customer/disputes/ERRDIS067/appealINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS068/appealNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS069/appealUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS070/appealRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS071/appealSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS072/appealINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS073/appealAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS074/appealUNPROCESSABLE_ENTITY
/v1/customer/disputes/ERRDIS075/appealVALIDATION_ERROR
(issue: INVALID_EVIDENCE_FILE)
/v1/customer/disputes/ERRDIS076/appealVALIDATION_ERROR
(issue: INVALID_EVIDENCE_TYPE_PROOF_OF_FULFILLMENT)
/v1/customer/disputes/ERRDIS077/appealVALIDATION_ERROR
(issue: ITEM_ID_IS_MANDATORY_FOR_MULTIPLE_EVIDENCES)
/v1/customer/disputes/ERRDIS078/appealVALIDATION_ERROR
(issue: MISSING_EVIDENCE_INFO)
/v1/customer/disputes/ERRDIS079/appealVALIDATION_ERROR
(issue: MISSING_EVIDENCE_TYPE)
/v1/customer/disputes/ERRDIS080/appealVALIDATION_ERROR
(issue: MISSING_REFUND_ID)
/v1/customer/disputes/ERRDIS081/appealVALIDATION_ERROR
(issue: MISSING_TRACKING_INFO)

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Acknowledge returned item

Use the test values as path parameters to simulate the negative responses. Endpoint: POST /v1/customer/disputes/{ID}/acknowledge-return-item
Path parameterSimulated error response
/v1/customer/disputes/ERRDIS109/acknowledge-return-itemFORBIDDEN
/v1/customer/disputes/ERRDIS110/acknowledge-return-itemINVALID_RESOURCE_ID
/v1/customer/disputes/ERRDIS111/acknowledge-return-itemNOT_ACCEPTABLE
/v1/customer/disputes/ERRDIS112/acknowledge-return-itemUNSUPPORTED_MEDIA_TYPE
/v1/customer/disputes/ERRDIS113/acknowledge-return-itemRATE_LIMIT_REACHED
/v1/customer/disputes/ERRDIS114/acknowledge-return-itemSERVICE_UNAVAILABLE
/v1/customer/disputes/ERRDIS115/acknowledge-return-itemINTERNAL_SERVICE_ERROR
/v1/customer/disputes/ERRDIS116/acknowledge-return-itemAUTHORIZATION_ERROR
/v1/customer/disputes/ERRDIS117/acknowledge-return-itemUNPROCESSABLE_ENTITY
Additional information