Buy online, pick up in store

Handle payments for orders that customers purchase online and pick up at a physical store location. This pattern authorizes payment at checkout and captures funds after verifying pickup. This ensures payment is secured and collected only when the customer receives their items. Common scenarios include:

Retail stores offering same-day pickup
Grocery orders for curbside pickup
Restaurant orders for takeout
Click-and-collect services

Before you begin, you’ll need to complete the quick start PayPal integration.

Integrate server side

Add the following endpoints to your existing server file from the quick start integration.

# Create BOPIS order (authorization)
curl -X POST https://api-m.sandbox.paypal.com/v2/checkout/orders \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer ACCESS_TOKEN" \
  -d '{
    "intent": "AUTHORIZE",
    "purchase_units": [{
      "amount": {
        "currency_code": "USD",
        "value": "75.00"
      },
      "shipping": {
        "type": "PICKUP_IN_STORE",
        "address": {
          "address_line_1": "123 Orders St",
          "admin_area_2": "San Francisco",
          "admin_area_1": "CA",
          "postal_code": "94107",
          "country_code": "US"
        }
      },
      "custom_id": "YOUR-PICKUP-ORDER-ID",
      "description": "Pickup at Store 123"
    }]
  }'

# After buyer approval, authorize the order
curl -X POST https://api-m.sandbox.paypal.com/v2/checkout/orders/ORDER_ID/authorize \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer ACCESS_TOKEN"

# Capture payment at pickup
curl -X POST https://api-m.sandbox.paypal.com/v2/payments/authorizations/AUTH_ID/capture \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer ACCESS_TOKEN"

// The PayPal client and addNegativeTesting helper are already configured from the quick start integration

// Modify create order for BOPIS (authorize instead of capture)
app.post('/api/orders/bopis', async (req, res) => {
  const { amount, pickupLocation, pickupCode, pickupAddress } = req.body;
  const request = new paypal.orders.OrdersCreateRequest();
  request.requestBody({
    intent: 'AUTHORIZE', // Authorize for pickup verification
    purchase_units: [{
      amount: {
        currency_code: 'USD',
        value: amount || '100.00'
      },
      shipping: {
        type: 'PICKUP_IN_STORE',
        address: {
          address_line_1: pickupAddress.line1,
          admin_area_2: pickupAddress.city,
          admin_area_1: pickupAddress.state,
          postal_code: pickupAddress.postalCode,
          country_code: pickupAddress.countryCode
        }
      },
      custom_id: `PICKUP-${pickupCode}`, // Store pickup code
      description: `Pickup at ${pickupLocation}`
    }]
  });
  // Apply negative testing if enabled (reuse helper from base integration)
  addNegativeTesting(request);
  try {
    const order = await client.execute(request);
    // Store pickup details with order
    await storePickupDetails(order.result.id, pickupCode, pickupLocation);
    res.json({ id: order.result.id });
  } catch (err) {
    res.status(500).json({ error: err.message });
  }
});

// Capture payment after the customer picks up the order
app.post('/api/orders/bopis/:orderId/pickup', async (req, res) => {
  const { authorizationId, pickupCode } = req.body;
  // Verify pickup code matches
  if (!await verifyPickupCode(req.params.orderId, pickupCode)) {
    return res.status(401).json({ error: 'Invalid pickup code' });
  }
  const request = new paypal.payments.AuthorizationsCaptureRequest(authorizationId);
  // Apply negative testing if enabled (reuse helper from base integration)
  addNegativeTesting(request);
  try {
    const capture = await client.execute(request);
    res.json({
      status: 'PICKED_UP',
      captureId: capture.result.id
    });
  } catch (err) {
    if (err.statusCode === 422) {
      res.status(400).json({ error: 'Authorization expired - order canceled' });
    } else {
      res.status(500).json({ error: err.message });
    }
  }
});

from paypalrestsdk import Api, Order, Authorization
import os

# Configure PayPal SDK
api = Api({
  'mode': 'sandbox',
  'client_id': os.environ['PAYPAL_CLIENT_ID'],
  'client_secret': os.environ['PAYPAL_CLIENT_SECRET']
})

# Create BOPIS order (authorization)
@app.route('/api/orders/bopis', methods=['POST'])
def create_bopis_order():
  try:
    amount = request.json.get('amount', '100.00')
    pickup_location = request.json.get('pickupLocation')
    pickup_code = request.json.get('pickupCode')
    pickup_address = request.json.get('pickupAddress', {})

    order_data = {
      "intent": "AUTHORIZE",
      "purchase_units": [{
        "amount": {
          "currency_code": "USD",
          "value": amount
        },
        "shipping": {
          "type": "PICKUP_IN_STORE",
          "address": {
            "address_line_1": pickup_address.get('line1'),
            "admin_area_2": pickup_address.get('city'),
            "admin_area_1": pickup_address.get('state'),
            "postal_code": pickup_address.get('postalCode'),
            "country_code": pickup_address.get('countryCode')
          }
        },
        "custom_id": f"PICKUP-{pickup_code}",
        "description": f"Pickup at {pickup_location}"
      }]
    }

    order = Order(order_data)
    if order.create():
      # Store pickup details with order
      store_pickup_details(order.id, pickup_code, pickup_location)
      return jsonify({"id": order.id})
    else:
      return jsonify({"error": order.error}), 500

  except Exception as e:
    return jsonify({"error": str(e)}), 500

# Capture payment after pickup
@app.route('/api/orders/bopis/<order_id>/pickup', methods=['POST'])
def capture_at_pickup(order_id):
  try:
    authorization_id = request.json.get('authorizationId')
    pickup_code = request.json.get('pickupCode')

    # Verify pickup code matches
    if not verify_pickup_code(order_id, pickup_code):
      return jsonify({"error": "Invalid pickup code"}), 401

    authorization = Authorization.find(authorization_id)
    capture = authorization.capture()

    if capture.success():
      return jsonify({
        "status": "PICKED_UP",
        "captureId": capture.id
      })
    else:
      error = capture.error
      if error.get('name') == 'AUTHORIZATION_EXPIRED':
        return jsonify({
          "error": "Authorization expired - order canceled"
        }), 400
      else:
        return jsonify({"error": error.get('message')}), 500

  except Exception as e:
    return jsonify({"error": str(e)}), 500

import com.paypal.core.PayPalEnvironment;
import com.paypal.core.PayPalHttpClient;
import com.paypal.orders.OrdersCreateRequest;
import com.paypal.orders.OrderRequest;
import com.paypal.orders.PurchaseUnitRequest;
import com.paypal.orders.AmountWithBreakdown;
import com.paypal.payments.AuthorizationsCaptureRequest;
import com.paypal.payments.Capture;

HttpClient httpClient = new PayPalHttpClient(
  new SandboxEnvironment(
    System.getenv("PAYPAL_CLIENT_ID"),
    System.getenv("PAYPAL_CLIENT_SECRET")
  )
);

// Create BOPIS order (authorization)
@PostMapping("/api/orders/bopis")
public ResponseEntity<?> createBopisOrder(@RequestBody BopisOrderRequest bopisRequest) {
  try {
    OrdersCreateRequest request = new OrdersCreateRequest();

    AddressPortable address = new AddressPortable()
      .addressLine1(bopisRequest.getPickupAddress().getLine1())
      .adminArea2(bopisRequest.getPickupAddress().getCity())
      .adminArea1(bopisRequest.getPickupAddress().getState())
      .postalCode(bopisRequest.getPickupAddress().getPostalCode())
      .countryCode(bopisRequest.getPickupAddress().getCountryCode());

    OrderRequest orderRequest = new OrderRequest()
      .checkoutPaymentIntent("AUTHORIZE")
      .purchaseUnits(Arrays.asList(
        new PurchaseUnitRequest()
          .amountWithBreakdown(
            new AmountWithBreakdown()
              .currencyCode("USD")
              .value(bopisRequest.getAmount() != null ?
                bopisRequest.getAmount() : "100.00")
          )
          .shipping(
            new ShippingDetail()
              .type("PICKUP_IN_STORE")
              .address(address)
          )
          .customId("PICKUP-" + bopisRequest.getPickupCode())
          .description("Pickup at " + bopisRequest.getPickupLocation())
      ));

    request.requestBody(orderRequest);
    HttpResponse<Order> response = httpClient.execute(request);
    Order order = response.result();

    // Store pickup details with order
    storePickupDetails(order.id(), bopisRequest.getPickupCode(),
                      bopisRequest.getPickupLocation());

    return ResponseEntity.ok(Map.of("id", order.id()));

  } catch (Exception e) {
    return ResponseEntity.status(500).body(
      Map.of("error", e.getMessage())
    );
  }
}

// Capture payment after pickup
@PostMapping("/api/orders/bopis/{orderId}/pickup")
public ResponseEntity<?> captureAtPickup(
  @PathVariable String orderId,
  @RequestBody PickupRequest pickupRequest
) {
  try {
    // Verify pickup code matches
    if (!verifyPickupCode(orderId, pickupRequest.getPickupCode())) {
      return ResponseEntity.status(401).body(
        Map.of("error", "Invalid pickup code")
      );
    }

    AuthorizationsCaptureRequest request =
      new AuthorizationsCaptureRequest(pickupRequest.getAuthorizationId());

    HttpResponse<Capture> response = httpClient.execute(request);
    Capture capture = response.result();

    return ResponseEntity.ok(Map.of(
      "status", "PICKED_UP",
      "captureId", capture.id()
    ));

  } catch (HttpClientException e) {
    if (e.statusCode() == 422) {
      return ResponseEntity.badRequest().body(
        Map.of("error", "Authorization expired - order canceled")
      );
    }
    return ResponseEntity.status(500).body(
      Map.of("error", e.getMessage())
    );
  }
}

<?php
use PayPalCheckoutSdk\Core\SandboxEnvironment;
use PayPalCheckoutSdk\Core\PayPalHttpClient;
use PayPalCheckoutSdk\Orders\OrdersCreateRequest;
use PayPalCheckoutSdk\Payments\AuthorizationsCaptureRequest;

$environment = new SandboxEnvironment(
  getenv('PAYPAL_CLIENT_ID'),
  getenv('PAYPAL_CLIENT_SECRET')
);
$client = new PayPalHttpClient($environment);

// Create BOPIS order (authorization)
$app->post('/api/orders/bopis', function ($request, $response) use ($client) {
  $body = $request->getParsedBody();
  $pickupAddress = $body['pickupAddress'] ?? [];

  $orderRequest = new OrdersCreateRequest();
  $orderRequest->body = [
    "intent" => "AUTHORIZE",
    "purchase_units" => [[
      "amount" => [
        "currency_code" => "USD",
        "value" => $body['amount'] ?? "100.00"
      ],
      "shipping" => [
        "type" => "PICKUP_IN_STORE",
        "address" => [
          "address_line_1" => $pickupAddress['line1'] ?? "",
          "admin_area_2" => $pickupAddress['city'] ?? "",
          "admin_area_1" => $pickupAddress['state'] ?? "",
          "postal_code" => $pickupAddress['postalCode'] ?? "",
          "country_code" => $pickupAddress['countryCode'] ?? ""
        ]
      ],
      "custom_id" => "PICKUP-" . $body['pickupCode'],
      "description" => "Pickup at " . $body['pickupLocation']
    ]]
  ];

  try {
    $orderResponse = $client->execute($orderRequest);
    $order = $orderResponse->result;

    // Store pickup details with order
    storePickupDetails($order->id, $body['pickupCode'], $body['pickupLocation']);

    $response->getBody()->write(json_encode([
      "id" => $order->id
    ]));
    return $response->withHeader('Content-Type', 'application/json');

  } catch (HttpException $e) {
    $response->getBody()->write(json_encode([
      "error" => $e->getMessage()
    ]));
    return $response->withStatus(500)->withHeader('Content-Type', 'application/json');
  }
});

// Capture payment after pickup
$app->post('/api/orders/bopis/{orderId}/pickup', function ($request, $response, $args) use ($client) {
  $orderId = $args['orderId'];
  $body = $request->getParsedBody();

  // Verify pickup code matches
  if (!verifyPickupCode($orderId, $body['pickupCode'])) {
    $response->getBody()->write(json_encode([
      "error" => "Invalid pickup code"
    ]));
    return $response->withStatus(401)->withHeader('Content-Type', 'application/json');
  }

  $captureRequest = new AuthorizationsCaptureRequest($body['authorizationId']);

  try {
    $captureResponse = $client->execute($captureRequest);
    $capture = $captureResponse->result;

    $response->getBody()->write(json_encode([
      "status" => "PICKED_UP",
      "captureId" => $capture->id
    ]));
    return $response->withHeader('Content-Type', 'application/json');

  } catch (HttpException $e) {
    $statusCode = $e->statusCode;

    if ($statusCode === 422) {
      $response->getBody()->write(json_encode([
        "error" => "Authorization expired - order canceled"
      ]));
      return $response->withStatus(400)->withHeader('Content-Type', 'application/json');
    }

    $response->getBody()->write(json_encode([
      "error" => $e->getMessage()
    ]));
    return $response->withStatus(500)->withHeader('Content-Type', 'application/json');
  }
});

require 'paypal-sdk'

# Configure PayPal SDK
PayPal::SDK.configure(
  :mode => "sandbox",
  :app_id => ENV['PAYPAL_APP_ID'],
  :client_id => ENV['PAYPAL_CLIENT_ID'],
  :client_secret => ENV['PAYPAL_CLIENT_SECRET']
)

# Create BOPIS order (authorization)
post '/api/orders/bopis' do
  request_body = JSON.parse(request.body.read)
  pickup_address = request_body['pickupAddress'] || {}

  begin
    order_data = {
      intent: 'AUTHORIZE',
      purchase_units: [{
        amount: {
          currency_code: 'USD',
          value: request_body['amount'] || '100.00'
        },
        shipping: {
          type: 'PICKUP_IN_STORE',
          address: {
            address_line_1: pickup_address['line1'],
            admin_area_2: pickup_address['city'],
            admin_area_1: pickup_address['state'],
            postal_code: pickup_address['postalCode'],
            country_code: pickup_address['countryCode']
          }
        },
        custom_id: "PICKUP-#{request_body['pickupCode']}",
        description: "Pickup at #{request_body['pickupLocation']}"
      }]
    }

    order = PayPal::SDK::Orders::Order.new(order_data)

    if order.create
      # Store pickup details with order
      store_pickup_details(order.id, request_body['pickupCode'],
                          request_body['pickupLocation'])

      content_type :json
      { id: order.id }.to_json
    else
      status 500
      { error: order.error }.to_json
    end

  rescue => e
    status 500
    { error: e.message }.to_json
  end
end

# Capture payment after pickup
post '/api/orders/bopis/:order_id/pickup' do
  order_id = params['order_id']
  request_body = JSON.parse(request.body.read)

  begin
    # Verify pickup code matches
    unless verify_pickup_code(order_id, request_body['pickupCode'])
      status 401
      return { error: 'Invalid pickup code' }.to_json
    end

    authorization = PayPal::SDK::PaymentsApi::Authorization.find(
      request_body['authorizationId']
    )
    capture = authorization.capture

    if capture.success?
      content_type :json
      {
        status: 'PICKED_UP',
        captureId: capture.id
      }.to_json
    else
      error = capture.error
      if error['name'] == 'AUTHORIZATION_EXPIRED'
        status 400
        { error: 'Authorization expired - order canceled' }.to_json
      else
        status 500
        { error: error['message'] }.to_json
      end
    end

  rescue => e
    status 500
    { error: e.message }.to_json
  end
end

Test endpoints

Create an authorization.

Endpoint: /v2/checkout/orders/{id}/authorize

# 1. Create BOPIS order (authorization)
curl -X POST http://localhost:3000/api/orders/bopis \
  -H "Content-Type: application/json" \
  -d '{"amount": "75.00", "pickupLocation": "Store #123", "pickupCode": "PICK789"}'

Capture payment at pickup.

Endpoint: /v2/payments/authorizations/{authorization_id}/capture

# 2. Complete pickup (capture payment)
curl -X POST http://localhost:3000/api/orders/bopis/ORDER_ID/pickup \
  -H "Content-Type: application/json" \
  -d '{"authorizationId": "AUTH_ID", "pickupCode": "PICK789"}'

Best practices

Set clear pickup timeframes: Communicate pickup windows. Typical holds: 7 days for retail, 24 hours for restaurants or groceries. Balance customer convenience with inventory management. Automatically void expired authorizations.
Implement pickup verification: Require order number and pickup code. Capture payment only after verifying the customer.
Handle partial pickups: If part of the order is collected, capture the partial amount and void the remainder.
Train store staff: Ensure staff know when to trigger capture and how to handle pickup exceptions.
Monitor unclaimed orders: Track unclaimed orders and void authorizations promptly to release funds.

Important details

Capture only after pickup verification: Do not capture payment before verifying the customer has received their items. This protects both you and the customer from fraud.
Add items at pickup: If customers want to add items at pickup, process additional items as a separate transaction at the store.
Handle partial pickups: If only part of an order is available, capture only the amount for available items and void the remaining authorization.
Notification timing: Email customers when orders are ready for pickup, but only capture payment after pickup. The authorization secures payment while the order waits.
Identity verification methods: Verify customer identity through order number, pickup code, photo ID, or app confirmation before capturing. Works the same for in-store, curbside, or drive-up pickup.

Test your integration

Before testing pickup flows, authorize an order to obtain an authorization ID.

Standard testing

Test scenario	Setup	Expected result
Successful pickup	Create order and verify with correct code	Authorization succeeds and capture completes on pickup.
Invalid pickup code	Use incorrect pickup code	Returns 401 error: invalid pickup code.
Abandoned order	Do not pick up within timeframe	Authorization is voided automatically.
Partial pickup	Authorize $100, pick up $60	Capture $60 and void remaining $40.

Negative testing

For negative testing:

Make sure to enable negative testing in your sandbox business account as described in the quick start prerequisites.
In the .env file, set ENABLE_NEGATIVE_TESTING=true and set NEGATIVE_TEST_TYPE to one of the error codes in the table.
Restart the server after changing the .env file: node server.js.

Test scenario	Error code	Expected result
Expired authorization	`AUTHORIZATION_EXPIRED`	Error: authorization expired and order canceled.
Already picked up	`AUTHORIZATION_ALREADY_CAPTURED`	Error: authorization already captured.

Go-live checklist

Integrate store pickup system with payment capture.
Test pickup verification at all store locations.
Configure automatic voids for unclaimed orders.
Train store staff on capture process.
Test with a real $1 order and pickup.

Post-launch monitoring

These values are suggested monitoring thresholds for your integration, not performance guarantees from PayPal.

Metric	Target	Action if below target
Authorization success rate	95%	Investigate authorization failures.
Capture success at pickup	90%	Check for expired authorizations or staff process gaps.
Authorization expiration rate	<15%	Monitor for abnormal increases.
Void success rate (abandoned)	98%	Investigate void failures.
API response time	<2 seconds	Check PayPal API status.

Payment links and buttons

Payment methods

Save payment methods

Buy online, pick up in store

Integrate server side

Test endpoints

Best practices

Important details

Test your integration

Standard testing

Negative testing

Go-live checklist

Post-launch monitoring

​Integrate server side

​Test endpoints

​Best practices

​Important details

​Test your integration

​Standard testing

​Negative testing

​Go-live checklist

​Post-launch monitoring

Integrate server side

Test endpoints

Best practices

Important details

Test your integration

Standard testing

Negative testing

Go-live checklist

Post-launch monitoring